Zusammenfassung
In den vergangenen Jahren haben Unternehmen vermehrt versucht, ihren Marken durch gesellschaftliches und/oder umweltschonendes Engagement, was in der Literatur als Corporate Social Responsibility (CSR) bezeichnet wird, ein differenziertes Bild zu geben (Woisetschläger / Backhaus 2010: 42). Studien bestätigen, dass die Durchführung von CSR-Maßnahmen die Einstellung von Konsumenten gegenüber der Marke als auch dem Unternehmen positiv beeinflusst (z. B. Nan / Heo 2007; Sen / Bhattacharya 2001; Brown / Dacin 1997).
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Dietz, B., Fuhrmann, F. (2015). Mit der Quote zum Erfolg: Wirkung unterschiedlicher Maßnahmen zur betrieblichen Frauenförderung auf die Markeneinstellung. In: Schmidt, H., Baumgarth, C. (eds) Forum Markenforschung. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-10055-1_11
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